We understand that unexpected circumstances arise, requiring you to cancel or reschedule your appointment. However, we kindly request that you provide us with a minimum of 72 hours’ notice if you make any changes. For dental treatment appointments that are 60 minutes or longer, we require 1 weeks notice. Cancellation notices must be provided during our regular business hours. Regular business hours are Monday-Friday.

This allows us to offer the appointment slot to another patient who may be in need of our services.

Summary of policy:

• We require 72 hours notice for cancellation of any new patient examinations, check up or hygienist appointments. Not providing 72 working hours’ notice, a cancellation fee will apply. Fees are normally charged at the appropriate rate, currently £140 per hour. The rate for cancellation of an appointment with one of our specialist dentists is £280 an hour.
• We require a minimum of 1 week’s notice of cancellation for all dental treatment appointments that are 60 minutes or longer.

It is your responsibility to inform us of any changes, cancellations, or rescheduling requests promptly. You can contact us by phone or email to make these arrangements.

By booking an appointment with us at Didcot Dental Studio, you acknowledge that you have read and agreed to the terms and conditions outlined in this Policy. We appreciate your cooperation in helping us maintain an efficient and effective dental practice.